Return Policy

Returns will be accepted on products purchased from only. Products purchased from any of our partners should be returned to the place of purchase.

If you need to return your product(s), please do so within 14 days. Shipping and handling are not included in refunds.

Please repackage the merchandise and return via ground UPS or USPS insured to:

Dr. Dennis Gross Skincare
Attention: Website Returns
444 Madison Avenue, Suite 500
New York, NY 10022

Please send an email to with your name, address, phone number, items to be returned with an explanation, web order invoice #, and the tracking number of the package so that we may expedite the process for you.

The Dr. Dennis Gross Difference


Dermatologist Created

NYC dermatologist Dr. Dennis Gross formulates all products based on his patients’ skincare needs.



Our products are never tested on animals – and most are vegan.


Potent and Proven Ingredients

You’ll see visible results with advanced ingredient combinations and medical grade formulas – without irritation.