LIMITED WARRENTY INFORMATION
Congratulations on your purchase. We value you as a client and strive for the highest quality products to earn your satisfaction. Please use this as your reference for any customer service or warranty needs you may have. You must register your product within 30 days of purchase at www.drdennisgross.com/productwarranty/register for the warranty to be effective.Our warranty is limited to the terms set out below:
What is covered by the limited warranty?
This limited warranty is effective only if the device is purchased and used in the United States. This 1-year limited warranty covers defects in materials and workmanship in your SpectraLite™ if you purchased it from an authorized partner or directly from the manufacturer (Dr. Dennis Gross Skincare™). Your 1-year limited warranty is valid for you alone, the original purchaser, and cannot be transferred. If the product was a gift, you can ask the gift giver to send a copy of the receipt to firstname.lastname@example.org, or process the warranty claim on your behalf.
What is not covered by this limited warranty?
This limited warranty does not cover damage, defects, or failure caused by abuse or misuse, improper care, impact or insertion of foreign objects, use with a voltage connector, or loss of device.
How long does this limited warranty last?
The limited warranty begins after the device has been registered and expires one year later. The warranty period is not extended if your device is replaced Dr. Dennis Gross Skincare™ during the warranty period.
What will Dr. Dennis Gross Skincare™ do if your device is defective?
If you discover a covered defect in your SpectraLite™ before the 1-year warranty period expires, contact Client Care at 888-830-SKIN for assistance. If we confirm a defect covered by this limited warranty, it will be the decision of Dr. Dennis Gross Skincare™ as to whether we will replace your SpectraLite™ with either a new or a refurbished device that is the same as or similar to the device you purchased. If we find that your SpectraLite™ is not defective, we will notify you and return the device to you. All limited warranty services must be authorized and performed by Dr. Dennis Gross Skincare™ or a service provider authorized by Dr. Dennis Gross Skincare.™
WARRENTY LIMITATIONS & DISCLAIMERS
This warranty gives you specific legal rights, and is in addition to your statutory rights. Your remedies for the breach of this limited warranty are limited solely to the repair and replacement of your device as set forth in this warranty statement.
To the maximum extent permitted by applicable law, Dr. Dennis Gross Skincare™ disclaims all implied warranties. If applicable law does not permit the disclaimer of implied warranties, then the duration of implied warranties are hereby expressly limited to the duration of the express limited warranty set forth above.
In no event shall Dr. Dennis Gross Skincare™ be liable for any special, incidental, consequential, punitive, or indirect damages based upon breach of warranty, breach of contract, tort (including negligence or strict product liability), or otherwise, even if Dr. Dennis Gross Skincare™ is advised or aware that such damages might arise. Such damages include, but are not limited to, loss of device, cost of any substitute equipment, the claims of third parties, or damage to property. To the maximum extent permitted by applicable law, in no event shall Dr. Dennis Gross Skincare™ be liable for any special, incidental, consequential, punitive, or indirect damages based upon breach of warranty, breach of contract, negligence, strict product liability, tort or other legal theory, even if Dr. Dennis Gross Skincare™ is advised or aware that such damages might arise. Such damages include, but are not limited to, loss of device, cost of any substitute equipment, the claims of third parties, or damage to property. If the applicable law does not allow limits on warranties, or on remedies for breach in certain transactions, the limits in this paragraph and the disclaimer or exceptions from warranty may not apply. This limitation does not apply to claims for death or personal injury caused by a defect in the device or any other liability that cannot be excluded or limited by law. These warranty terms, conditions, and limitations allocate the risks of product failure between Dr. Dennis Gross Skincare™ and you, the purchaser of SpectraLite™. This allocation is recognized by both parties and is reflected in the price of SpectraLite™. By using SpectraLite™ you acknowledge that you have read these terms, conditions, and limitations, understand them and are bound by them.
The Dr. Dennis Gross Difference
NYC dermatologist Dr. Dennis Gross formulates all products based on his patients’ skincare needs.
Our products are never tested on animals – and most are vegan.
Potent and Proven Ingredients
You’ll see visible results with advanced ingredient combinations and medical grade formulas – without irritation.