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Technical Support

Managing your account has never been easier! Simply log into your Dr. Dennis Gross Account and visit 'My Account Info.' From there you can update and edit your account in various ways including, changing your address, adding a phone number or even registering a new device!

Please log into you Dr. Dennis Gross account. Once logged in, under 'My Account' please click on the 'Auto Replenishment' tab and you can make changes such as changing the frequency of shipping or cancelling a subscription.

We're sorry to hear you're having trouble logging in! We would first suggest trying to login by opening a new browsing window on a PC or tablet. If you are still unable to login, please feel free to send us an email at and we will be happy to help!

If you've forgotten your password please click on the 'My Account' icon and under 'Login' please click on the 'Forgot Your Password' link and enter your email address. This will send a link to your email to reset your password on your account.

We're sorry to see you go! If you would like to unsubscribe from emails or SMS messages, please reply STOP to SMS messages and/or click the Unsubscribe link at the bottom of your email. For additional support, please reach out to and we will be glad to help you.

It's free and fast to create a account with Simply go to the 'My Account' icon and click on the 'Register' tab and follow the prompts to set up your new account with us.

You do not need to create an account to start shopping but we definitely encourage our clients to sign up for a free account and to join our complimentary VIP loyalty. By creating an account and joining our VIP loyalty program, you'll have access to special sales, higher discounts and new product launches as well as the ability to earn points for every purchase you make.

We're sorry to see you go! In any marketing email, please scroll to the bottom of the message and select 'Unsubscribe.' For SMS texts, please respond back 'STOP' to the text and you will be removed from the text subscription.