Reseller Policy
DR. DENNIS GROSS SKINCARE, LLC
UNITED STATES RESELLER POLICY
By purchasing Dr. Dennis Gross products for resale, you agree to adhere to this Reseller Policy.
In order to ensure Dr. Dennis Gross Skincare, LLC (“Dr. Dennis Gross”) end-users are being provided a quality sales experience and customer support, Dr. Dennis Gross has established this Reseller Policy (the “Reseller Policy”). Dr. Dennis Gross believes that its end-user customers are best served by having resellers who market Dr. Dennis Gross’s product assortment as premium brand products and who provide an outstanding level of knowledge, service, and support to their end-user customers. Dr. Dennis Gross has also determined that, in order to maintain and protect the viability of the Dr. Dennis Gross reseller network for its products, in order to protect the value associated with Dr. Dennis Gross’s brands in connection with its products, and in order to ensure high-quality support by resellers to end-users of those products, resellers must comply with the following terms and conditions:
1. Internet Sales Prohibited
Resellers shall be prohibited from selling Dr. Dennis Gross products on the Internet unless they apply for and obtain prior written consent from Dr. Dennis Gross authorizing them to sell on the Internet and regulating the manner in which they sell online.
2. Transshipping
Resellers shall not transship products. Specifically, resellers shall not sell or transfer any Dr. Dennis Gross products to any person or entity for resale. Resellers agree to restrict, cease, or limit the sale of Dr. Dennis Gross products to anyone at the request of Dr. Dennis Gross.
3. Geographic Sales Boundary
Resellers may only sell and advertise for sale Dr. Dennis Gross products within the United States of America unless granted explicit authorization. Dr. Dennis Gross hereby expressly prohibits resellers from soliciting or consummating sales outside of the United States of America without explicit authorization.
4. Intellectual Property
The use of the intellectual property of Dr. Dennis Gross, including, but not limited to trademarks, tradenames, product images, marketing banners, and other digital assets, without written consent from Dr. Dennis Gross is prohibited.
5. Sales Practices
Resellers shall conduct their business in a reasonable and ethical manner at all times and shall neither engage in any deceptive, misleading, or unethical practices or advertising at any time, nor make any warranties or representations concerning the products except as expressly authorized by Dr. Dennis Gross. Resellers shall comply with any and all applicable laws, rules, regulations, and policies related to the advertising, sale and marketing of Dr. Dennis Gross products.
6. Quality Controls
Resellers shall comply with all quality control standards, including, but not limited to, advertising, storage, and shipping requirements, as announced from time to time by Dr. Dennis Gross.
7. Service
Resellers shall provide the highest level of customer service. Resellers and their sales personnel shall be familiar with all Dr. Dennis Gross products marketed for sale and must obtain sufficient product knowledge to advise customers on the selection of the products, as well as any applicable warranty, guarantee or return policy.
8. Product Packaging
Resellers shall sell Dr. Dennis Gross products in their original packaging. Relabeling, repackaging, and other alterations are not permitted. Tampering with, defacing, or otherwise altering any serial number, UPC code, batch or lot code, or other identifying information on products or their packaging is prohibited. Resellers shall not remove, translate or modify the contents of any label or literature on or accompanying the products.
9. Additional Terms And Conditions
Resellers agree to comply with the additional terms and conditions set forth by Dr. Dennis Gross from time to time, which may be changed by Dr. Dennis Gross in its sole discretion.
Dr. Dennis Gross reserves the right to update, amend or modify this Reseller Policy at any time. Unless otherwise provided, such amendments will take effect immediately, and a reseller’s continued use, advertising, offering for sale, or sale of the products will be deemed reseller’s acceptance of the amendments.
If Dr. Dennis Gross Determines That A Reseller Is In Violation Of This Reseller Policy, Dr. Dennis Gross May Take Any And All Appropriate Legal Action, Including, But Not Limited To, Seeking Monetary Damages, Injunctive Relief, And Refusing To Accept Orders From The Reseller.
Any questions regarding this Reseller Policy must be emailed to: Customerservice@Drdennisgross.Com
